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Shipping Policy:
We will ship all products by the "Best way" method unless we are
specifically told to ship in another manner. To request Special shipping
methods e-mail us from the contact us page, or call us toll free Monday -
Saturday 10am - 6pm central time at 1-866-7BIKERS.
NO Hassle Return Policy:
Any product may be returned for exchange within 30 days of receipt.
All returned product must be returned unused, in any original packaging, and
must be in resalable condition. If you have just ordered the incorrect size and
need to exchange the same product for a different size, just ship the product
back to the address below. THERE IS NO ADDITIONAL SHIPPING CHARGES FOR
EXCHANGING AN ITEM FOR A DIFFERENT SIZE- THE FIRST TIME. If you need to exchange
the size of the item more than once, there is a $4.00 shipping fee the second
exchange, and all future exchanges of this item.
If you are exchanging a product for another product, please let us know why.
We want to carry only the best items, and if there is something you don’t like
please tell us this and why. Your reasons will not in anyway effect the
exchange. This is for our information only. To exchange a product for
another product, please enclose $4.00 with the item or call and authorize your
credit card to be charged, then ship the item to us at:
Wholesale Direct
The Ozark Leather Shop
1503 S. 3rd Street
Ozark, MO 65721
1-866-7BIKERS
To return a product for refund:
Enclose a brief statement with the reason for your return and your request
for refund. Please be honest with us. If you do not like the product, please
tell us that. If you found it cheaper somewhere else, Please tell us that too.
It’s OK, we are not going to hassle you about the refund. We just want to know
if we did something wrong, or if the product was just wrong for you. Any product
may be returned for refund within 15 days of receipt of the product. All product
must be returned unused, in any original packaging, and must be in resalable
condition. A Shipping charge of $4.00 or greater if the actual shipping charges
were more, will be deducted from the amount of the refund. For Example: If you
order actually cost us $4.60 to ship to you, that is the amount that will be
deducted from your refund amount for shipping not the $4.00 you were charged.
Our $4.00 shipping fee covers an average of 60-70% of the normal shipping
charges.
WE DO NOT CHARGE A RESTOCKING FEE.
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